Contact Us
Have a question about your account, Coins, or the app? The My Casino City support team is here to help.
Live Chat
Available inside the app - the fastest way to get help.
Email Support
support@mycitycasino.com - we respond within 24 hours.
Account & Coin Package Questions
For account access, Coin balances or in-app Coin package purchases, our live chat can resolve most issues within minutes. All in-app purchases are processed securely. My Casino City Coins are virtual and have no cash value - there is no real-money wagering on our platform.